Customer AI Assistants – AiVA.cx

AI Agents

Customer AI Assistants

AiVA has made a simple. pain-free onboarding process to get started quickly; while having AiVA guide yor you through the entire process.

Improve CSAT scores and overall savings with next-generation AI

Elevate customer satisfaction, self-service resources, and monetary savings via next-gen AIBoost customer satisfaction, self-service options, and cost savings using next-generation AI.

Discover Aiva's approach to using LLM and Generative AI assistants for better CX and lower costs

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Replace complex IVR flows with Voice AI

Ditch your frustrating IVR call tree for AI that understands natural language and interacts like a real agent. Say goodbye to shouting “agent” or endlessly pressing zero. AiVA’s seamless integration of text and voice provides a superior, multimodal customer experience.

It is a long established fact that

Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

Many desktop publishing

Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

Various versions have evolved over

Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

Contrary to popular belief, Lorem Ipsum

Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

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Why customer AI assistants?

True personalization at scale.

Our agency provides a range of services to meet your business needs, including custom software solutions, graphic design, web development, and digital marketing. We specialize in creating high-quality, user-friendly, and visually appealing products that enhance efficiency and drive growth.

Save with self-service.

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Improve customer experience.

Lorem Ipsum est simplement du faux texte employé dans la composition et la mise en page avant impression. Le Lorem Ipsum est le faux texte standard de l'imprimerie depuis les années 1500, quand un imprimeur anonyme assembla ensemble des morceaux de texte pour réaliser un livre spécimen de polices de texte.

Resolve more inquiries faster by integrating your data.

Lorem Ipsum est simplement du faux texte employé dans la composition et la mise en page avant impression. Le Lorem Ipsum est le faux texte standard de l'imprimerie depuis les années 1500, quand un imprimeur anonyme assembla ensemble des morceaux de texte pour réaliser un livre spécimen de polices de texte.

How do you handle project revisions or changes?

Lorem Ipsum est simplement du faux texte employé dans la composition et la mise en page avant impression. Le Lorem Ipsum est le faux texte standard de l'imprimerie depuis les années 1500, quand un imprimeur anonyme assembla ensemble des morceaux de texte pour réaliser un livre spécimen de polices de texte.

See crystal-clear assistant performance data.

Lorem Ipsum est simplement du faux texte employé dans la composition et la mise en page avant impression. Le Lorem Ipsum est le faux texte standard de l'imprimerie depuis les années 1500, quand un imprimeur anonyme assembla ensemble des morceaux de texte pour réaliser un livre spécimen de polices de texte.

How do you handle project revisions or changes?

Lorem Ipsum est simplement du faux texte employé dans la composition et la mise en page avant impression. Le Lorem Ipsum est le faux texte standard de l'imprimerie depuis les années 1500, quand un imprimeur anonyme assembla ensemble des morceaux de texte pour réaliser un livre spécimen de polices de texte.

Focus agents on higher-value interactions.

Lorem Ipsum est simplement du faux texte employé dans la composition et la mise en page avant impression. Le Lorem Ipsum est le faux texte standard de l'imprimerie depuis les années 1500, quand un imprimeur anonyme assembla ensemble des morceaux de texte pour réaliser un livre spécimen de polices de texte.

Presenting the contemporary voice experience

With Aiva’s Voice AI, leverage the latest advancements in speech recognition and generation, combined with LLM-powered AI, to provide a responsive Q&A experience over the phone. Customers can now self-serve when they call, reducing the need for additional support staff as your business expands. Simultaneously, customers enjoy on-demand digital convenience with a seamless transition from voice to mobile messaging channels if they prefer asynchronous communication.

Scaling CX with Aiva’s Voice AI:

Boosts agent efficiency: Voice and digital automation proactively gather essential information for agents, maximizing their productivity. A smooth handoff to human agents ensures customers avoid the frustration of repeating themselves. Integrates seamlessly with your existing IVR and telephony infrastructure. Furthermore, transcribed text and complete voice recordings can be seamlessly integrated with your QA and analytics platforms.

Why customer AI assistants?

Revolutionize customer service with Email AI.

Aiva’s Email AI is designed to manage high volumes of customer inquiries quickly and accurately. Email AI can triage, draft, respond to, and analyze emails efficiently, ensuring consistent and personalized communication. Automating routine email tasks with AI reduces response times, improves customer satisfaction, and lowers operational costs. This streamlined customer service allows your team to focus on more complex, high-value interactions.

Aiva’s Email AI leverages the same architecture as Aiva’s AI Assistants, meaning it shares the same data foundation, business logic, and system integrations. This allows you to extend the impact of your AI to other interaction channels, such as messaging and voice.

See How Email AI Work

Safely deploy next-gen AI and take control

It’s a known fact: LLMs can produce inaccurate information. You need a platform designed to detect and prevent these errors. Our solution offers built-in fact-checking and safeguards, and our expert team ensures your AI assistant remains on-brand and compliant at all times.

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